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Making care better with you

Talk to us 0330 355 1285


Feedback on care

Tell us about your experiences with local health or care services

We need to know where health and care services are working well and where they could be improved.

We log what you tell us and share this anonymously with those with the power to make change happen. 

We will only use the information you give us to answer your question or log your feedback. We will always make sure that your information is protected and treated securely. Read our privacy statement for more information.

Sharing your story in public

Sometimes we like to share people's stories in more detail to help encourage others to share their experiences too. This might include sharing them on our website or social media, in a publication or with the media.

We will only share your story if you give us consent. You can withdraw your consent at any time. 

We are not able to share everyone's stories in public. We will get in touch with you if we think that we could publish your story. We will need to check what you are happy for us to publish and what you don't want us to.