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Making care better with you

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Guides to sorting out a problem or making a complaint

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Healthwatch England has worked with Citizens Advice to produce a series of guides to help you make a complaint or raise a concern.

You can find out more about what's involved in making a complaint about a particular service and see what your next steps might be.  

There are tips and tools such as letter templates and other practical resources to support you to make an effective complaint.

Click on one of the links below to go to the relevant toolkit.

Tips and tools - health service complaints  Tips and tools - adult social care complaints  GP Complaints  NHS Dentist Complaints 

 Other NHS Services Complaints      NHS Hospital Complaints   Mental health services complaints   Whistleblowing

 For information on who you need to talk to to raise a complaint locally - click here.

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