Cambs Voice held the "Hear Me" event for local health and care professionals, to share good ways of listening to and involving people in health and care decision making.
Cambs Voice is a forum of organisations whose work includes making sure people are listened to when important decisions are made about our public services.
Rita from Healthwatch Cambridgeshire told us about the "My Own Mind" project. It looks at young people's attitudes to stress and anxiety, and how they deal with it.
Eve from pinpoint talked about co-production and participation and said that these are two different things. Participation meaning consulting with service users and co-production meaning being equal partners in service creation.
Wherever possible service providers should aim towards co production as the benefits outweigh any difficulties. Co-production creates a sense of acceptance for people; if we understand why a decision has been taken and agree it is the only solution there will be less dissatisfaction. Being part of a creative team around a service gives a person a sense of belonging to that service.
Using co-production more will involve communities and increase the skill base of that set of people, they will be able to help in production of services even more. Working together creates connections between people, this increases wellbeing. Generally the higher the wellbeing of a person the less unhappy they are and the more willing they are to work towards better outcomes for an entire community.
She showed us a video from Central Bedfordshire parent carer forum S.N.A.P. This is a great example of how Central Bedfordshire County Council are approaching service re-design.
Beverley from Age UK Cambs talked about how they involve people in their organisation.
James, Sean and Claire from Voiceability ran a workshop on supporting people with a learning disability or autism, to take part in consultations.
Kate D'Arcy ran a workshop to talk about a project she has been doing with Healthwatch Cambridgeshire, to find out about the health needs of local Gypsies and Travellers. Kate works at the University of Bedfordshire and is also a Healthwatch volunteer. She has experience of work and research with Gypsy and Traveller communities.
Graham from the Cambridgeshire Alliance for Independent Living ran a workshop to tell us how they work to make sure people have the skills they need to make a meaningful contribution to local decision making. You can read a copy of Graham's slides below.
The SUN Network talked to us about the success of using the Human Library concept.
You can find out more about the UK Human Library movement here.
Skills and confidence boosting training for meetings.