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Making care better with you

Talk to us 0330 355 1285


Involve and learn

Listening to what people say can make a difference.

We want to help organisations listen to and involve the people who use their services to help make the care they provide better. 

  • We have produced a toolkit to help GP surgery Patient Participation Groups involve more people in their practice.
  • We have developed our own guidance to help organisations collect people's stories.
  • We are gathering good practice information on how to involve people in designing better care services.