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Making care better with you

Talk to us 0330 355 1285 enquiries@healthwatchcambridgeshire.co.uk


Healthwatch campaigns to improve care for people with learning and sensory disabilities


Man holding banner saying, 'You should have accessible information as standard. It's the law!'People with a learning or sensory disability should be offered accessible information as standard when they use health and care services.

Our conversations with people locally have shown us that this doesn't always happen. 

One Deaf person told us, ‘...at A&E I have problems as they don’t have interpreters. I know they can phone and I will have to wait two or three hours. A nurse will come and I will say, sorry I cannot. So then, I have to try and write for the doctor. It is hard to read, I cannot lipread very well. It makes it hard.’ 

Next month, we are launching a new report that calls for better access to services for people with learning disabilities and sensory impairments.  

The Accessible Information Standard came into effect from 1 August 2016 and is a legal requirement. Click here to find out what five things health and care organisations need to do to make care accessible to people with learning and sensory disabilities.  

Come to the report launch or our Board meeting in public

  • Launch event -  Tuesday, 21 November, 6-8pm, Deafblind UK Conference Centre, Cygnet Rd, Peterborough PE7 8FD 
  • Board Meeting in public - Wednesday, 15 November, 7-8pm, Meadows Community Centre, 1 St Catharine’s Road, Cambridge, CB4 3XJ

Our report brings together two separate Healthwatch projects looking at the experiences of people who need accessible information when they use health or care services.

At the launch you will hear some people's experiences of getting information in a way they can understand. 

Qualified BSL interpreters will be present at both events. Please let us know if you have any additional access needs. Entry is free.

Booking is preferred but not essential. Click one of the buttons below for information or to book. You can also call 0330 355 1285 or text 07885 911147

 I want to book a seat at the launch on 21 November in Peterborough     I want to book a seat at the Board meeting on 15 November in Cambridge

Please hep us tell people in Cambridgeshire and Peterborough about the launch of this report.