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Making care better with you

Talk to us 0330 355 1285 enquiries@healthwatchcambridgeshire.co.uk

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It Starts With You - making a difference together

28/06/2017

We are Healthwatch. Hearing your stories of care is where it starts.

Last year, we talked with more than 3,800 Cambridgeshire people from communities across the county to find out what is important to them. Their stories of care have helped us influence and improve local health and care services.  

Read our Annual Report for 2016-17 and find out how we have:

  • Helped improve care in Addenbrooke’s Outpatients after we spoke to more than 200 people as part of a series of visits to the hospital. Changes made included introducing an Outpatients’ helpline, making appointment letters easier to read and putting a new reception desk in the Outpatients’ Main Entrance.
  • Helped Addenbrooke’s and Hinchingbrooke Hospitals improve care in their Emergency Departments after we visited them and spoke to more than 100 patients about their care. Changes so far at Hinchingbrooke include improvements in privacy for people being triaged, and continuous staffing of the reception desk.  
  • Helped develop future mental health services for children and young people by talking to over 600 young people and publishing our Thriving report. This is helping the Emotional Health and Wellbeing Board for Children and Young People redesign mental health services for children and young people.
  • Listened to local people’s experiences of wheelchair services as part of our Sitting Comfortably report. This important work is helping to get wheelchair users involved in improving future services which are due to be re-tendered in 2018.
  • Supported interested parents in conversations with the local health commissioner and the Rosie Hospital to help re-start their patient engagement group. This was after the former group lost its NHS funding.
  • Continued to raise your concerns both locally and nationally to help influence the outcome of consultations and service changes.
  • Continued to work with our 25 fantastic volunteers, who have helped us listen to stories and visit local services.  

You can read our Annual Report here on the website or get in touch with our office for a high resolution version or a hard copy. 


Come to our AGM on the 5 July 2017 in Huntingdon

5 July 2017,7-9 pm, Town Hall, Market Hill, Huntingdon, PE29 3PJ 

  • Hear from Stephen Posey, the CEO of Papworth Hospital, about their planned move to the Cambridge Biomedical Centre.
  • Hear about and help celebrate our achievements in 2016-17 as Healthwatch Cambridgeshire. We will be presenting our draft annual accounts and report. We will also present the Healthwatch Peterborough annual accounts and report.
  • Meet some of our new Directors, joining from Healthwatch Peterborough, and find out about the opportunities for us as a merged Healthwatch for all of Cambridgeshire and Peterborough.

Papers are now available online here


Watch out next week for the Healthwatch 'It Starts with You' campaign. We, along with other local Healthwatch across the country, will be sharing stories of changes made as a result of people like you sharing their experiences.  

Share your story of care and help start a change that you want to see in local services

 

 

Downloads

Annual Report for Healthwatch Cambridgeshire - 2016-17 (low resolution)

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