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Making care better with you

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Enter and View Reports 2015 - 16

Posted on 25/06/2015

picture of three care home reportsAs a local Healthwatch we have a statutory “Duty to Enter and View”. This is our legal right to visit places that provide publicly funded health or care services, to see and hear how people experience care.

Our reports are public documents and we share them with the commissioners and providers of the service we are visiting; we share them with regulators like the Care Quality Commission; and we share them with Healthwatch England. 

During 2015-16 we ran a project to Enter & View  13 local residential and nursing care homes, to find out what it is like to live there.

What we found

Residents told us they were able to make decisions about what they liked to eat, what they wanted to wear and what activities they wanted to take part in. The residents we saw and talked to appeared content, comfortable and clean. We made suggestions or recommendations for improvement in each of the homes we visited.

What changed as a result of our visits

  • Residents became more involved in planning activities at several of the homes we visited.
  • New disabled parking bay for visitors in one care home.
  • New flooring and table covers in one care home.
  • More choice of books made available in one care home.
  • Healthwatch information displayed in all care homes, and all signed up to receive our regular hardcopy newsletters.

You can read our reports here on this page.

Etheldred House, Clay Street, Histon, Cambridge, CB24 9EY. Visited 10 September 2015 Queens Court, 2 Downing Close, Bottisham, Cambridge, CB25 9DD. Visited 8 September 2015 Springfield, 63 The Causeway, March, PE15 9NY. Visited 18 August 2015 Alex Wood House, 3a Fortesque Road, Cambridge, CB24 2JS. Visited on 11 August 2015 Brookfield, 1 High Street, Somersham, Huntingdon, PE28 3JA. Visited 4 August 2015 Florence House, Westfield Road, Ramsey, Huntngdon, PE26 1JR. Visited 30 July 2015 Cottenham Court, High Street, Cottenham, CB24 8SS. Visited 15 July 2015 Woodlands Residential Care Home, 50 High Street, Earith, Huntingdon, PE28 3PP. Visited 23 June 2015 Fitzwilliam House, Rooks Street, Cottenham, Cambridge, CB24 8QZ. Visited 4th June 2015 Primrose Croft, Primrose Street, Cambridge, CB4 3EH. Visited 21 May 2015 Langdon House, 20 Union Lane, Cambridge. CB4 1QB. Visited 19 May 2015 Swan House, Swan Drive, Chatteris, PE16 6EX. Visited 22 April 2015 The Hillings, Grenville Way, Eaton Socon, St. Neots. PE19 8HZ. Visited 16 April 2015

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