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Making care better with you

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Rheola Care Centre - visited on 25 May 2017

Posted on 05/07/2017

Residents told us they were given a choice of meals for breakfast, lunch and tea, and they could ask for drinks and snacks at any time.

The menu runs four-weekly and is designed with pictures and words. This helps residents with speech or language difficulties or memory problems understand the options available. Residents can vary the times of their meals and where they take them.

Our volunteer visitors saw staff being responsive to the needs of residents, chatting with them and giving help where it was needed.

Elizabeth Edgar, the home's Manager, said 'We are pleased with how the report reads and we found your visit very useful, it’s always good to have others look at a service to gain new ideas.'

Rheola Care Centre, St Ives. Final Report published 5 July 2017

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