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Over 1,000 people told us what their First Steps to Health would be in an innovative survey to find out about local people's attitudes to using primary care services. -
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We are helping Addenbrooke's improve people’s experiences of outpatients. This was an area of concern for the Care Quality Commission when they visited last year. -
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Staff are friendly but the Emergency Department (ED) can be very busy and patients aren’t always getting the privacy they need, says new Healthwatch report published today. -
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‘Staff are helpful and caring’. That's the main message people had for us when we visited Addenbrooke's Hospital in early December. -
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Patient voices help improve care in Addenbrooke’s Emergency Department after the hospital makes a number of changes following a visit from Healthwatch Cambridgeshire and Peterborough. -
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At this meeting we will be hearing from Paul Marshall, Cambridgeshire Sector Lead for the East of England Ambulance Service NHS Trust (EEAST). -
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The number of people using urgent and emergency care services is increasing. And people are often arriving at A&E when they don't need to be there.
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Hospital discharge is a complicated process. And the way people leave hospital across Cambridgeshire and Peterborough should work better for patients says our new report out today. -
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People across Cambridgeshire and Peterborough have given their views in an England-wide consultation looking at new standards to measure the performance of urgent and emergency care. -
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More than 80 people shared their experience of using A&E services at Addenbrooke's Hospital in a volunteer led project to help the NHS plan how it can improve urgent and emergency care. -
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Our ‘Tackling Health Inequalities’ report shares the findings of a series of workshops conducted by our Health Champion volunteers.