1. Making care better in Addenbrooke's Outpatients' Department

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    "What's the point in telling you about my experience? It won't make any difference."

    We hear this a lot and can understand people's cynicism; But we believe that most of the time, most people providing care want to do the best job they can.

  2. Patient voices help improve care in Hinchingbrooke Emergency Department

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    Privacy for patients and continuous staffing of the reception desk are two of the things that have improved for patients in Hinchingbrooke Hospital Emergency Department, since Healthwatch visited them last October.

  3. "Requires improvement" CQC rating for Hinchingbrooke Hospital and NWAFT

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    North West Anglia NHS Foundation Trust (NWAFT) has been given a "requires improvement" overall rating following an inspection from the Care Quality Commission (CQC).

  4. Playing the part in improving older people's care

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    More than 70 people came to an emotional performance of Phyllis, a play about an older woman’s experiences following a fall.

  5. Making choices about the end of life

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    Most people want to die at home, but the reality is that the majority of us are spending our last days in hospital.

  6. New patient group gets policy change at hospital trust

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    A new patient group - recruited with help from Healthwatch - is up and running, aiming to help shape policy and services at local hospitals.

  7. Community Values Panel helps NHS

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    A unique approach to tackling funding issues in our local NHS has been highlighted in our newly-published Community Values Panel reports.

  8. Tracking patient experience in new A & E target trial at Addenbrooke's

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    Healthwatch Cambridgeshire and Addenbrooke’s Hospital in Cambridge have taken part in a review of new Accident & Emergency targets.

  9. Non-essential appointments and procedures to be postponed

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    The local NHS is postponing all non-essential appointments from 20 March to help it deal with the pressures caused by COVID-19 coronavirus.

  10. Virus forces changes to way hospital patients discharged

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    The coronavirus crisis has put huge pressure on our local hospitals.

    To make sure they can look after people with acute needs, hospitals are changing the way patients no longer needing a bed are discharged.

  11. Wisbech and Doddington MIUs to close temporarily

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    Doddington and Wisbech minor injury units are to close - temporarily - on Monday, 6 April.

  12. First findings published from our Covid-19 survey

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    Communications with patients and service users must be a priority as health and care services restart following the peak of the pandemic.

  13. Minor injury unit opening - August update

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    Wisbech Minor Injury Unit (MIU) is to reopen next week and there are new opening hours for Ely MIU now that other local services have restarted.

  14. Final survey briefing flags lonely motherhood journeys for some new mums

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    Our third and final briefing from our three-month Covid-19 survey is published today.

  15. Delays and cancellations: people need information says our Chair

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    Coronavirus has had a big impact on the health system – resulting in delayed or cancelled operations, treatment, screenings and referrals for local people.

  16. Have your say on plans to redevelop the Princess of Wales Hospital

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    The NHS is submitting plans to improve facilities at the hospital so it can continue to meet the needs of a growing and ageing population. And they want to hear your views about the proposed changes.

  17. Leaving hospital during Covid-19 - our new report

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    The way people are discharged from hospital across Cambridgeshire and Peterborough should work better for patients says our new report published today.

  18. Call out to South Asian community for diabetes care experiences

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    South Asian people living in Cambridgeshire are being asked to share their diabetes experiences.

  19. Temporary closure for Wisbech MIU

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    Wisbech Minor Injury Unit is to close temporarily on Monday - 18 January 2021 - so that staff can take on new vital roles in response to the Covid-19 pandemic.

  20. NHS under pressure

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    Many NHS staff are about to start their second year on the frontline of the Covid-19 pandemic. And lots of local people have told us how hard they are finding the current lockdown.

  21. Are you on a hospital waiting list?

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    It’s an anxious, unsettling and frustrating time for many local people who are having to wait for non-urgent treatments and procedures as well as appointments and tests.

  22. Why ReSPECT matters in decisions near the end of life

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    The local NHS has responded to a letter from us promising improvements to end of life care for people in Cambridgeshire and Peterborough.

  23. Local people have their say in urgent care standards consultation

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    People across Cambridgeshire and Peterborough have given their views about new standards for urgent care in hospitals across England.

  24. Sandie praises local NHS efforts to tackle Covid backlog

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    Healthcare staff across our area have been praised by our CEO Sandie Smith for their hard work in helping to tackle the Covid-caused backlog of patients needing care.

  25. Covid safety measures stay in place at healthcare settings

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    Anyone using or visiting healthcare settings must continue to wear a face covering and stick to social distancing rules.

  26. New rapid diagnostic service launched at Hinchingbrooke

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    Hinchingbrooke Hospital patients with abnormal test results and those arriving with worrying symptoms suggestive of cancer are being targeted in a new fast-track diagnostic service.

  27. Are you or your loved one waiting for hospital care? Share you views

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    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  28. Our Leaving Hospital work is shortlisted for a national award

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    Our Healthwatch has been shortlisted for a national award for our work to improve the way patients are discharged from hospital.

  29. Support to help people waiting for hospital care

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    More than eighty-five thousand people are now waiting for hospital care in Cambridgeshire and Peterborough. Although this may be just the tip of the iceberg and some are ‘missing’ from this count as they’ve not come forward for treatment.

  30. New Cambridge hospital will find and treat cancer differently hears health and care forum

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    The new Cambridge Cancer Research Hospital, the safety of patients waiting for treatment and A&E and outpatient delays at Addenbrooke’s were part of the conversation at Cambridge and South Cambridgeshire Health and Care Forum this month.

  31. What you've been telling us about local services

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    Care from your GP surgery, difficulties finding an NHS dentist and waits for hospital appointments are amongst the top experiences you've been sharing with us over the last three months.

  32. Health Champions' survey underway for Addenbrooke's

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    The new community listening project for Addenbrooke’s Hospital has officially launched.

  33. Directors hear update on NHS dentistry problems

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    Continuing NHS dentistry issues, the closure of an NHS Patient Helpdesk supporting people waiting for care, and healthcare for Ukrainian refugees in our area were among the topics discussed at our March Board meeting yesterday.

  34. Insights from our new care home report welcomed

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    Our new Life in a care home report, published today, has been welcomed by local councils and our local NHS as "important" and providing "valuable insights".

  35. Access to healthcare remains a big issue for people locally

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    GP care, difficulties finding an NHS dentist and hospital outpatient appointments are the top three topics that people talked to us about last month.

  36. Volunteers lead project to help improve A&E care

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    Healthwatch volunteers investigated the ideas and experiences of people in their local communities as part of a project to help the NHS plan future urgent and emergency care services.

  37. How your feedback is helping to improve end of life care

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    Thanks to the feedback you shared, NHS and care services have worked hard to improve the support people and their families get near the end of life.

  38. Healthwatch volunteers investigate health inequalities across Cambridgeshire in latest report

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    Research conducted by a group of our Healthwatch volunteers, known as Health Champions, has helped us deliver a report into health inequalities affecting people locally.

  39. Volunteer as a 'Healthwatch Community Researcher' to help improve how services work for local people

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    This is a great opportunity to be part of a small team listening to the views of local people and making recommendations to improve care.

  40. Three new hospitals for Huntingdon, Cambridge and Kings Lynn

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    Hinchingbrooke Hospital in Huntingdon is set to be redeveloped as part of the government’s New Hospitals Programme.

  41. Healthwatch recruiting Community Researcher volunteers for digital inclusion project

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    Healthwatch Cambridgeshire and Peterborough is launching a new community listening project focusing on the issue of digital inclusion and its impact on access to health and care services.

  42. Let's Talk: Royston survey launched

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    NHS Cambridgeshire & Peterborough, part of Cambridgeshire & Peterborough Integrated Care System (ICS), is working together to improve the health and wellbeing of communities in Cambridgeshire, Peterborough and Royston.

  43. Our CEO Julian Stanley joins radio discussion around hospitals in Cambridgeshire running permanently at over 90% bed occupancy

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    Our CEO Julian Stanley appeared on BBC Radio Cambridgeshire on Thursday 14 September 2023 to speak about issues around the three main general hospitals in Cambridgeshire that are permanently running at over 90% bed occupancy. There no longer appears to be any time in the year when our hospitals are less busy and there are no signs of this reducing anytime soon.