Information on Coronavirus (Covid-19) - updated

Read the latest advice and information from NHS England and Public Health England about the Coronavirus
washing hands

Correct as of  23 June 2020

New guidance issued this month includes:

Shielding: plans to relax guidance from 6 July 

Shielding guidance is being relaxed for the tens of thousands of people in Cambridgeshire and Peterborough who are "shielding" during the pandemic.

The Government has announced a stepped approach to easing the advice for those most at risk who have been self-isolating at home for the last three months.

From 6 July, they will be able to meet up to six people outdoors and some will be able to form "support bubbles" with other households. 

However, they must keep to social distancing guidance when outside their homes, as well as frequently washing their hands, to minimise the risk of becoming infected.

And from Saturday 1 August, people will no longer be advised to shield. 

Support will remain available from NHS volunteers and local councils. People will retain their priority for supermarket delivery slots, and still be able to access help with shopping, medication, phone calls and transport to medical appointments.

Read  more

Mandatory face coverings - from Monday 15 June

All hospital visitors and outpatients and users of public transport must wear face coverings from this date.

All hospital staff - not just those on the frontline - will also need to wear surgical masks.

Support bubbles - from Saturday 13 June

Friends and families across Cambridgeshire and Peterborough will be able to reunite as new support bubbles come into effect.

Single adults living alone - or single parents with children under-18 - will be allowed to make a bubble with another household. But people who are shielding are advised not to join.

Up to six people can meet outside - from  Monday 1 June

Groups of up to six people will be able to meet outside in England from Monday, 1 June. However, people from different households must continue to stay 2m (3 steps) apart.

Spending time inside the homes of friends and families is still out of bounds, although people can go inside in order to access the garden or use the toilet.

Read the government advice 

A change for those shielding - from 1 June

From Monday, 1 June, people who are shielding are able to go out once a day for exercise but they must maintain strict social distancing.

If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time.

The main advice remains

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly
  • Do not leave home if you or anyone in your household has symptoms.

You can leave home for

  • Work, where you cannot work from home
  • Going to shops that are permitted to be open – to get things like food and medicine, and to collect goods ordered online or on the phone
  • Exercise or to spend time outdoors for recreation
  • Any medical need, to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person.

Shielding advice for those most medically at risk 

The Government has issued specific advice for people who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition.

People affected have been given detailed advice on how to "shield" themselves from the disease by minimising all interaction with others.

They include those with organ transplants, severe respiratory conditions such as cystic fibrosis and severe chronic bronchitis (COPD) or specific cancers such as of the blood or bone marrow.

Read more

Looking after your mental health and wellbeing

New mental health and wellbeing advice was issued by the Government on 29 March to help families through the lockdown.

The crisis is impacting everyone's lives - and the new advice includes help for those caring for children or young people, including those with additional needs and disabilities.

Coronavirus symptoms?  Stay at home

Symptoms are:

  • a high temperature 
  • a new continuous cough
  • NEW: loss or change in your sense of smell (taste can also be affected)

Self isolation if you live alone

If you have symptoms, you should self-isolate for seven days. The 7-day period starts from the day when you first became ill.

You can end your self-isolation after 7 days and return to your normal routine if you feel better and no longer have a high temperature. 

If you still have a high temperature, keep self-isolating until your temperature returns to normal. If you still have a cough after 7 days you can end isolation as a cough can last for several weeks once the infection has gone.

If you continue to feel unwell and have not already sought medical advice, you should contact NHS 111 online. If your home has no internet access, you should call NHS 111.

Household isolation

If one person in your household has symptoms – everyone must stay at home for at least 14 days. 

All household members who remain well can end household-isolation after 14 days. The 14-day period starts from the day illness began in the first person to become ill. Fourteen days is the incubation period for coronavirus (COVID-19) so people who stay well after 14 days are unlikely to be infectious.

After 7 days, if the first person to become ill feels better and no longer has a high temperature, they can return to their normal routine. If any other family members become unwell during the 14-day household-isolation period, they should follow the same advice - that is, after 7 days of their symptoms starting, if they feel better and no longer have a high temperature, they can also return to their normal routine.

Isolation means:

  • Do not go to work, don't use public areas or public transport or taxis.
  • Do not have visitors at your home (unless carers for a vulnerable person)
  • Do not go out to buy food or other essentials. Ask someone to do this for you. If not possible, limit your social contact when you leave the house to get supplies.
  • Do not go to a GP surgery, pharmacy or hospital.
  • Do not contact 111 to tell them you're staying at home.
  • You don’t need to be tested for coronavirus if you are staying at home

Government guidance on how to stay at home covers what to do if you have a vulnerable person living with you, and how to reduce the spread of infection in your home.

Read more

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days

Use the 111 coronavirus service

How to avoid catching or spreading germs


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

  • Put used tissues in the bin straight away.

  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.

  • Try to avoid close contact with people who are unwell.


  • Do not touch your eyes, nose or mouth if your hands are not clean.

Further information

NHS England had produced a list of common questions about coronavirus, covering advice for you and your family, how it's caught and spread, prevention, self-isolation, testing and treatment and foreign travel. 

NHS common questions

Other places for information:

Share your experiences

How have the changes to services due to the coronavirus pandemic affected you? 

We can share what you tell us with the people who are planning the local and national response to coronavirus.

This will help them protect people in Cambridgeshire and Peterborough.

Call 0330 355 1285

Text 0752 0635 176

Share your story

How services are changing because of Covid 19

Read our advice and guidance on coronavirus and find out how services are changing to meet people's needs. 

Find out more