1:30pm  Welcome to our conference and AGM

The event will be opened by Val Moore, our outgoing Chair, at her last AGM

Keynote speaker - Imelda Redmond, CBE

National Director of Healthwatch England

Imelda has 20 years’ experience working in senior roles in the not-for-profit sector and is passionate about championing patients’ needs and ensuring that their views are listened to.

She’ll be talking about how Healthwatch across the country are tackling health inequalities and making sure people’s experiences help make health and care better.

There will be an opportunity to ask Imelda questions. 

2:10 – 2:40pm Online appointments workshop

How they work and how patient feedback has helped improve them for patients and clinicians (such as doctors and therapists).  

We will be looking at ‘Attend anywhere’ with Gary Lee, High Intensity Therapist, from Cambridgeshire and Peterborough NHS Foundation Trust. 

2:40 - 3:00pm Break

3:00 – 3:40 pm  Co-production

Co-production is a way of involving people in developing the health and care services they use, so services work better for people. 

This session will be co-hosted by:

  • Graham Lewis, our Partnership Development Manager
  • Lois Sidney, Executive Director of The Sun Network, a local charity who involve people with mental health problems and addiction in developing health and care services. 
  • Dave Lee, Non-Executive Director of The SUN Network -- who has lived-experience of using mental health services.
About four years ago I suffered quite significant mental health challenges for the first time in my life. This has prompted a complete change of course for my career. I find working alongside the NHS and voluntary and charity sector organisations in order to shape and design mental health services energising.
— Dave Lee, Non-Executive Director of SUN Network

3:40 - 4:00pm Break

4:00 - 4:40pm Digital exclusion

This session is about the problems that people with limited or no internet can have accessing information and services. We talk about what this means for people locally and some of the things we've done to help tackle it. 

This session will be run by Graham Lewis, our Partnership Development Manager.

4:40 - 5:00pm Break

5:00 - 5:40pm Staying Independent

How technology enabled care can help people stay independent in their own homes for longer. 

This session will be run by Graham Lewis, our Partnership Development Manager, with help from the Technology Enabled Care Services Team at Cambridgeshire County Council.

5:40pm - 6:00pm Break

6:00 pm to 7:00 pm Annual General Meeting

This will include: 

  • Feedback from the afternoon workshops
  • 'On equal terms' - the presentation of our Annual Report 
  • Approval of accounts and appointment of auditor
  • Register of interests

Book your place 

You can book your place by telephone, text or filling in the online booking form below.

0330 355 1285 or text 0752 0635 176


Book online