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Making care better with you

Talk to us 0330 355 1285


Volunteer with us

Picture of young asian womanHelp us improve local health and care services - meet new people whilst you do it.   

Join us as a Community Listener volunteer and help us find out what the people in your community think about the health and care services they use.

Our Healthwatch has an important role to play in making sure people have a say on the future of these vital services. We need the experiences, skills and enthusiasm of people like you to make this happen!

As a Community Listener, you might:

  • Take leaflets and posters out to public places in your local area and keep them topped up.
  • Listen to people's experiences of local health and social care services and feed that back to us. 
  • Visit local groups, chat with people and record what they have to say about their care.
  • Support our engagement team at community events such as stalls, talks and workshops.

We will give you training and support in your volunteer role, as well as paying agreed out of pocket expenses.  

Download the Community Listener role description here

Click here to apply online

As a Community Listener volunteer, you could also train to be an Authorised Representative and take part in our Enter and View visits to local health or care services. This is our legal right to visit places that provide publicly funded health or care services to see and hear how people experience care. In the last year, we made visits to three care homes in Cambridgeshire and three GP practices in Peterborough.  Click here to find out more about our Authorised Representative role.

How to Apply

Please complete a volunteer application form to apply for this role. We can help you do this if you want us to. 

To help us decide if this is the right opportunity for you, we will invite you to an informal meeting to find out more about you and talk about the role.

You can get in touch with Heather Lord, our Volunteer Manager, to chat about this role before you apply.

Call 0330 355 1285

Mobile: 0788 591 1147

Email: heather.lord@healthwatchcambspboro.co.uk

We particularly welcome applications from young people aged 18 - 25 and people from a Black, Asian or other minority ethnic group. We are also keen to recruit more volunteers who live in Fenland, East Cambridgeshire or Peterborough.