This annual report tells the stories of how we have helped local people shape services and the difference our Healthwatch has made.
The year was difficult at times as our local health and care system is experiencing some major challenges.
- Addenbrooke’s Hospital going into special measures as a result of a poor Care Quality Commission inspection,
- The collapse of an innovative contract to integrate Older People’s and Community Services.
- And an ever-increasing pressure on health and care budgets.