News and reports
Latest news and views
NHS Launches Campaign to Promote Online GP Access
NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to contact their GP using secure online forms. While this can offer greater convenience and flexibility, it may not suit everyone. Healthwatch…
Blog
Government Publishes Landmark National Cancer Plan for England
The Government has published its National Cancer Plan for England, outlining a decade-long strategy to improve cancer outcomes through faster diagnosis, quicker treatment, and better support for patients. Key commitments include meeting all NHS cancer…
News
NHS England Publishes Community Mental Health Survey 2024: National Qualitative Report
NHS England’s latest Community Mental Health Survey 2024: National Qualitative Report shares patients’ experiences, highlighting what’s working well and where services could improve. Find out the key themes and insights from this national report.
Blog
Corridor Care and Long Waits in A&E: What People Are Experiencing
Long waits, corridor care, and the emotional toll on patients in A&E, our latest insight shows the serious challenges people face when urgent care is stretched to the limit.
Have you or a loved one experienced this in Cambridgeshire or…
Have you or a loved one experienced this in Cambridgeshire or…
Blog
DHSC Opens Consultation with Local Healthwatch on Creation of ‘NHS Online’
The Government has opened a consultation on the creation of a new national NHS trust, NHS Online, and local Healthwatch are playing a key role. Our webinar and discussions have already highlighted important issues like patient access, digital inclusion,…
News
What the New Adult Social Care Priorities Mean for People in Cambridgeshire and Peterborough
New government priorities for adult social care have been published, but what do they really mean for people in Cambridgeshire and Peterborough?
From independence and choice to workforce pressures and joined-up care, we take a closer look…
From independence and choice to workforce pressures and joined-up care, we take a closer look…
The government has published its Adult Social Care Priorities for Local Authorities for 2026–27, setting out what councils across England are…
News
Share Your Experience: Help Shape Research on Ambulance Care After a Fall
Have you, or someone you care for, received ambulance care following a fall? Your experiences could help improve how ambulance services respond to…
Blog
Government announces changes to GP contract – what this means for patients
Healthwatch Cambridgeshire and Peterborough welcomes the government’s announcement of changes to the GP contract, which will see £300 million of…
News
Refugee and asylum seekers’ experiences of using the NHS
People are struggling to find the right information and are receiving care that’s not culturally appropriate.
Blog
Latest reports and publication
Board Meeting in Public - 17th December 2025
Our Board Meeting is held quarterly and is an opportunity for our Directors to hear reports from our CEO and other members of staff. The next board meeting is being held on the 17th December and the focus is on our Engagement Team.
Find out more
Bringing Patient Voices Together: Our Primary Care PPG Forum
We are pleased to share an update from our latest Primary Care Patient Participation Group (PPG) Forum — an important space where PPG members from across Cambridgeshire and Peterborough come together to share experiences, strengthen relationships with GP practices, and influence improvements in primary care.
Our PPG Forums are held seven times a year: three for the North Place (Peterborough, Fenlands, Huntingdonshire), three for the South Place (Cambridge, South Cambs and Ely), and one countywide combined forum that brings everyone together. This structure ensures that local issues can be explored in depth while also creating opportunities for shared learning across the whole area.
Our most recent combined forum brought together representatives from 14 GP surgeries, alongside members of the Cambridge City Primary Care Network and the Cambridgeshire South Care Partnership team. Through a series of workshops and discussions, participants explored what has been working well within their PPGs, how to reach a broader and more diverse patient voice, and how to build stronger relationships with practice staff.
The conversations were rich and insightful. Groups shared examples of successful initiatives — from helping at vaccine clinics and running health education events, to training patients in using the NHS App and supporting practice open days. Many PPGs have been strengthening their role as a bridge between patients and practices, offering feedback, supporting communication, and getting more involved in community activities.
Participants also highlighted ongoing challenges across primary care, including concerns about practice capacity, the impact of new housing developments, the future of patient engagement, and the need for clearer communication about how Primary Care Networks operate.
These forums continue to demonstrate the real value of bringing PPG members together: sharing practical ideas, supporting one another, and ensuring patient perspectives are heard at every level of the health and care system.
We are grateful to everyone who took part and look forward to continuing these important conversations at our next North and South Place sessions.
Our PPG Forums are held seven times a year: three for the North Place (Peterborough, Fenlands, Huntingdonshire), three for the South Place (Cambridge, South Cambs and Ely), and one countywide combined forum that brings everyone together. This structure ensures that local issues can be explored in depth while also creating opportunities for shared learning across the whole area.
Our most recent combined forum brought together representatives from 14 GP surgeries, alongside members of the Cambridge City Primary Care Network and the Cambridgeshire South Care Partnership team. Through a series of workshops and discussions, participants explored what has been working well within their PPGs, how to reach a broader and more diverse patient voice, and how to build stronger relationships with practice staff.
The conversations were rich and insightful. Groups shared examples of successful initiatives — from helping at vaccine clinics and running health education events, to training patients in using the NHS App and supporting practice open days. Many PPGs have been strengthening their role as a bridge between patients and practices, offering feedback, supporting communication, and getting more involved in community activities.
Participants also highlighted ongoing challenges across primary care, including concerns about practice capacity, the impact of new housing developments, the future of patient engagement, and the need for clearer communication about how Primary Care Networks operate.
These forums continue to demonstrate the real value of bringing PPG members together: sharing practical ideas, supporting one another, and ensuring patient perspectives are heard at every level of the health and care system.
We are grateful to everyone who took part and look forward to continuing these important conversations at our next North and South Place sessions.
Find out more