What could the proposed abolition of Healthwatch mean for patient voice and independent scrutiny in the NHS?

Read our overview of the new Health Bill and what it could mean for public involvement, accountability, and local health services. Then join us at one of our Health and Care Forums or community events to share your views and help shape what comes next.

Healthwatch Cambridgeshire and Peterborough has returned to Cambridge University Hospitals (Addenbrooke’s) to see how urgent and emergency care has developed since our 2022 report. During a visit in March 2026, our team saw a range of improvements shaped by patient feedback, including redesigned waiting areas, improved privacy, and smarter systems to support faster, safer care.

The visit highlighted clear progress towards a more welcoming, accessible and efficient environment, alongside a continued commitment to listening and learning. While many recommendations have been implemented, we have also identified further opportunities to enhance communication, accessibility and the overall patient experience.

NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to contact their GP using secure online forms. 

We’ve launched a new social care survey to hear from residents about services that support daily living and wellbeing, including home care, support for older people, and help for those with disabilities or long-term conditions. Your feedback will help improve accessibility and ensure services meet real needs. Completing the survey is quick and your voice can make a real difference and help influence change.

Healthwatch Cambridgeshire and Peterborough’s August 2025 Enter and View report finds patients at Ely and Wisbech Community Diagnostic Centres valued shorter waits, modern facilities, and attentive staff. The report also notes improvements needed in accessibility and communication to guide the upcoming Peterborough CDC.

Healthwatch Cambridgeshire and Peterborough has published a new report highlighting the challenges young people face when trying to access mental health support and the experience of moving between services.

Your feedback is helping to improve the NHS and social care

You might think, 'What's the point? Nothing changes?' But every story shared with us matters. Thanks to millions of people, just like you, speaking up, we've been able to champion big healthcare changes.