Patients praise local diagnostic centres for speed and care, but call for clearer communication!

Report - 21 October 2025

Healthwatch Cambridgeshire and Peterborough’s latest Enter and View report highlights overwhelmingly positive experiences from patients using the new Community Diagnostic Centres (CDCs) in Ely and Wisbech. The visits, carried out in August 2025, found that people valued shorter waiting times, modern facilities, and kind, attentive staff. However, the report also identifies opportunities to improve accessibility and communication, particularly around appointment locations, transport, and patient information, as lessons are shared to inform the development of the forthcoming Peterborough CDC.

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Wisbech and Ely CDC Enter and View Report - October 2025
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We are pleased to present the findings of our Digital Enablers Survey, conducted on behalf of the NHS Cambridgeshire & Peterborough, which captured valuable feedback from the community on the future of digital access to health and care services.

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