Healthwatch staff talking to people at an event

Who we are and what we do

We are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. 

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

We focus on ensuring that people’s worries and concerns about current services are addressed.

We work to get services right for the future.

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Our plans 

Our communities face big challenges. A growing number of people need help with long-term health conditions, whilst illnesses associated with unequal life chances and lifestyle are adding to pressures on services.

Our strategy sets out what we want to achieve over the next five years to make services work the best they can for local people. 

Find out more

Have your say

Tell us your experience of health and social care services and help make care better.

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Advice and information

Find out about more about how we can help you access the support you need to live well.

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Healthwatch Chair Val Moore

Our Board of Directors

Our Board of Directors manage both Healthwatch Cambridgeshire and Healthwatch Peterborough.

They meet bi-monthly in public and you are welcome to come along. 

Meet our Board

Healthwatch team member Graham Lewis

Our staff team

Our staff team work across both Healthwatch Cambridgeshire and Healthwatch Peterborough. 

Talk to them about how you can be part of helping to make local health and care services the best they can be.

Meet the team

Picture shows Rebwar Hussain, Healthwatch team member

Our Policies

Our policies are set by our Board of Directors and reviewed regularly.

You can read all our policies online.

Find out more

Healthwatch volunteer talking to memebr of the public

Visiting services

Find out about our right to enter and view local health and adult social care services. And how we use this power to help improve care. 

Find out more