NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved.
Your feedback can help services spot issues that are affecting care for you and your loved ones.
Healthwatch Cambridgeshire and Peterborough has returned to Cambridge University Hospitals (Addenbrooke’s) to see how urgent and emergency care has changed since our 2022 report. On a visit in March 2026, our team was shown a range of improvements shaped directly by patient feedback, from redesigned waiting areas and improved privacy to smarter systems supporting faster, safer care.
The visit highlighted real progress in creating a more welcoming, accessible and efficient environment, alongside a continued commitment to listening and learning. While many recommendations have been acted on, we’ve also identified further opportunities to enhance communication, accessibility and the overall patient experience as part of ongoing improvement.
Our Board Meeting is held quarterly and is an opportunity for our Directors to hear reports from our CEO and other members of staff. The next board meeting is being held on the 25th March and the focus is on our Youthwatch section.
