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News and reports

NHS Appointment App

NHS Launches Campaign to Promote Online GP Access

NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to contact their GP using secure online forms. While this can offer greater convenience and flexibility, it may not suit everyone. Healthwatch Cambridgeshire and Peterborough is helping residents understand their options and inviting people to share their experiences of digital GP access.
19 February 2026
Blog
mental health nurse

NHS England Publishes Community Mental Health Survey 2024: National Qualitative Report

NHS England’s latest Community Mental Health Survey 2024: National Qualitative Report shares patients’ experiences, highlighting what’s working well and where services could improve. Find out the key themes and insights from this national report.
17 February 2026
Blog
paramedic with patient near ambulance

Corridor Care and Long Waits in A&E: What People Are Experiencing

Long waits, corridor care, and the emotional toll on patients in A&E, our latest insight shows the serious challenges people face when urgent care is stretched to the limit.

Have you or a loved one experienced this in Cambridgeshire or Peterborough? Your voice can help make a difference.
12 February 2026
Blog
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New Report Highlights Urgent Need for Better ADHD Support in Adults

A new Healthwatch England report, Recognising ADHD: How to improve support for people who need it, reveals the growing challenges adults face in getting assessed and supported for ADHD. It highlights long waits, limited access to services, and the serious impacts ADHD can have on people’s daily lives – particularly for those who are undiagnosed or awaiting assessment.
31 July 2025
Blog
Senior woman talking with receptionist in waiting room in medical clinic. Two men talking with female doctor in the background.

Updated Accessible Information Standard Published – What It Means for You

Healthwatch England has recently published their response to the updated Accessible Information Standard (AIS), a key initiative designed to ensure that health and care services communicate effectively with people who have communication needs or disabilities.
31 July 2025
Blog

Discover Arthur’s Shed: Free Wellbeing Workshops for Everyone

If you're looking for something relaxing, creative, or just a bit different to do, we recommend checking out Arthur’s Shed – a hidden gem of free wellbeing workshops in Cambridge.

30 July 2025
Blog

New Cambridgeshire Housing Repairs and Adaptations Policy Approved

A consultation event was held on 16th October 2024 with members of our Partnership Boards. This provided an opportunity for people’s experiences of housing adaptations to be shared, resulting in valuable feedback that informed amendments incorporated into the proposed policy.
21 July 2025
Blog

A New Support Hub for Young People in Cambridge

A new chapter is beginning for Centre 33, the charity that’s been supporting young people across Cambridgeshire for over 40 years. With a new, much larger building recently purchased in Cambridge, Centre 33 is set to expand its vital work — creating a welcoming and inclusive space designed with and for young people.
15 July 2025
Blog
Picture shows Addenbrooke's hospital

Listening to Local Voices: How Your Feedback Helped Shape Emergency Care at Addenbrooke’s

In 2022, we published a report titled 'The future of urgent and emergency care at Addenbrooke’s', sharing what local people told us about their experiences and what they wanted to see improved.
10 July 2025
Blog
Three women in a hallway filling out a form. Two are clinicians.

Join our new NHS Participation Group!

Receive £20 an hour for formal meetings! We are working with NHS Cambridgeshire & Peterborough to recruit 8-10 local people to share lived experiences and local voices. Your insight will help to influence priority areas for your local NHS to focus on. You’ll help review NHS service proposals, offer insight into how changes might affect different people and communities, and advise on how the NHS can better involve and engage local people in meaningful, inclusive ways.
1 July 2025
Blog
Audience listening to a presentation at Healthwatch Summit in October 2023

How Your Feedback Has Made a Difference

Thanks to your feedback, we’ve helped bring about meaningful improvements to local health and care services. Here are some of the ways your voice has made a difference:

23 June 2025
Blog

‘Pop-up shops’ for our Partnership Boards

We are really excited to be working on a new calendar of ‘pop-up shops’ within the community to talk about the work of our adult social care groups, called our Partnership Boards. With a brand-new set of pop-up stands and materials ready to go, we'll be heading to an area near you very soon!
15 May 2025
Blog

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