1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Extra money for local NHS dentists

    News -

    NHS England has put extra money into Dental Access Centres in Peterborough and Wisbech after our report into dentist availability earlier this year.

  3. Thousands denied dental care in Cambridgeshire

    Report -

    A new report from Healthwatch Cambridgeshire and Healthwatch Peterborough says thousands of local people are being denied dental treatment due to the shortage of NHS dentists.

  4. Sorting out a problem with healthcare

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. Find out how to complain about healthcare services.

  5. Finding an NHS Dentist in Cambridgeshire

    Advice and Information -

    Everyone should be able to get the care and advice they need to keep their teeth, gums and mouth healthy. But lots of people tell us how hard it is to find an NHS dentist in Cambridgeshire.

  6. Final survey briefing flags lonely motherhood journeys for some new mums

    News -

    Our third and final briefing from our three-month Covid-19 survey is published today.

  7. Delays and cancellations: people need information says our Chair

    News -

    Coronavirus has had a big impact on the health system – resulting in delayed or cancelled operations, treatment, screenings and referrals for local people.

  8. Update on dental services

    News -

    The Covid shutdown of dental services across our area aggravated existing problems around access to high street NHS dental care.

  9. Covid safety measures stay in place at healthcare settings

    News -

    Anyone using or visiting healthcare settings must continue to wear a face covering and stick to social distancing rules.

  10. Government action demanded on NHS dentistry

    News -

    Your feedback about problems finding an NHS dentist has resulted in a call to the Government for "vital investment" and a national recovery plan about NHS dentistry services.

  11. What you've been telling us about local services

    News -

    Care from your GP surgery, difficulties finding an NHS dentist and waits for hospital appointments are amongst the top experiences you've been sharing with us over the last three months.

  12. Directors hear update on NHS dentistry problems

    News -

    Continuing NHS dentistry issues, the closure of an NHS Patient Helpdesk supporting people waiting for care, and healthcare for Ukrainian refugees in our area were among the topics discussed at our March Board meeting yesterday.

  13. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. Healthwatch has warned decision-makers that NHS dentistry is in desperate need of reform.

  14. Access to healthcare remains a big issue for people locally

    News -

    GP care, difficulties finding an NHS dentist and hospital outpatient appointments are the top three topics that people talked to us about last month.

  15. NHS acts on your feedback to improve dental care

    News -

    Thanks to you, NHS England will take steps to make sure there is better dental support for people with complex problems and improve the information for those trying to find an NHS dentist.

  16. Cost of living help - support for our communities

    Advice and Information -

    The rising cost of living risks many being unable to afford essentials to maintain their health. Find out what support is available in Cambridgeshire to help you and your family.

  17. Tackling Health Inequalities - our second Health Champions report

    Report -

    Our ‘Tackling Health Inequalities’ report shares the findings of a series of workshops conducted by our Health Champion volunteers.

  18. Healthwatch volunteers investigate health inequalities across Cambridgeshire in latest report

    News -

    Research conducted by a group of our Healthwatch volunteers, known as Health Champions, has helped us deliver a report into health inequalities affecting people locally.

  19. Concerns raised about NHS dental treatment availability

    News -

    Consistently, dentistry is the second most common subject we hear enquiries about, behind GP services.

  20. The Integrated Care System – One year on

    News -

    In this article, we explain the role of Integrated Care Boards and Integrated Care Systems, identify their different roles, and look at how Healthwatch works with them.

  21. What the new dental recovery plan means for you

    Advice and Information -

    Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

  22. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  23. Support available when you have a terminal illness - planning end of life care

    Advice and Information -

    Palliative care is support for people who are in the last months or years of their life. We have pulled together some guidance to help you know what to expect, how to plan ahead and make decisions about your future care.

  24. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  25. First Steps to Health report published

    Report -

    Over 1,000 people told us what their First Steps to Health would be in an innovative survey to find out about local people's attitudes to using primary care services.

  26. Helping Addenbrooke's improve outpatients' care

    Report -

    We are helping Addenbrooke's improve people’s experiences of outpatients. This was an area of concern for the Care Quality Commission when they visited last year.

  27. New Healthwatch report on Hinchingbrooke Emergency Department

    Report -

    Staff are friendly but the Emergency Department (ED) can be very busy and patients aren’t always getting the privacy they need, says new Healthwatch report published today.

  28. Healthwatch report finds caring staff at Addenbrooke’s A&E

    Report -

    ‘Staff are helpful and caring’. That's the main message people had for us when we visited Addenbrooke's Hospital in early December.

  29. Making care better in Addenbrooke's Outpatients' Department

    News -

    "What's the point in telling you about my experience? It won't make any difference."

    We hear this a lot and can understand people's cynicism; But we believe that most of the time, most people providing care want to do the best job they can.

  30. Patient voices help improve care in Hinchingbrooke Emergency Department

    News -

    Privacy for patients and continuous staffing of the reception desk are two of the things that have improved for patients in Hinchingbrooke Hospital Emergency Department, since Healthwatch visited them last October.

  31. Changes made in Addenbrooke's Emergency Department following Healthwatch visit

    Report -

    Patient voices help improve care in Addenbrooke’s Emergency Department after the hospital makes a number of changes following a visit from Healthwatch Cambridgeshire and Peterborough.

  32. "Requires improvement" CQC rating for Hinchingbrooke Hospital and NWAFT

    News -

    North West Anglia NHS Foundation Trust (NWAFT) has been given a "requires improvement" overall rating following an inspection from the Care Quality Commission (CQC).

  33. Healthwatch Board meeting in public - Weds 17 January 2018

    Report -

    At this meeting we will be hearing from Paul Marshall, Cambridgeshire Sector Lead for the East of England Ambulance Service NHS Trust (EEAST).

  34. Playing the part in improving older people's care

    News -

    More than 70 people came to an emotional performance of Phyllis, a play about an older woman’s experiences following a fall.

  35. Making choices about the end of life

    News -

    Most people want to die at home, but the reality is that the majority of us are spending our last days in hospital.

  36. New patient group gets policy change at hospital trust

    News -

    A new patient group - recruited with help from Healthwatch - is up and running, aiming to help shape policy and services at local hospitals.

  37. Community Values Panel helps NHS

    News -

    A unique approach to tackling funding issues in our local NHS has been highlighted in our newly-published Community Values Panel reports.

  38. Is it OK to redirect people from A&E if they don't need emergency care?

    Report -

    The number of people using urgent and emergency care services is increasing. And people are often arriving at A&E when they don't need to be there.

  39. Tracking patient experience in new A & E target trial at Addenbrooke's

    News -

    Healthwatch Cambridgeshire and Addenbrooke’s Hospital in Cambridge have taken part in a review of new Accident & Emergency targets.

  40. Non-essential appointments and procedures to be postponed

    News -

    The local NHS is postponing all non-essential appointments from 20 March to help it deal with the pressures caused by COVID-19 coronavirus.

  41. Virus forces changes to way hospital patients discharged

    News -

    The coronavirus crisis has put huge pressure on our local hospitals.

    To make sure they can look after people with acute needs, hospitals are changing the way patients no longer needing a bed are discharged.

  42. Wisbech and Doddington MIUs to close temporarily

    News -

    Doddington and Wisbech minor injury units are to close - temporarily - on Monday, 6 April.